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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What is kromonline.com

Kromonline is an e-commerce platform where you can purchase a wide variety of products, ranging from everyday essentials to unique finds. We offer a seamless shopping experience with secure payment methods and reliable delivery services.

How Long Will It Take To Get My Package?

Delivery times depend on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days. Domestic orders within Ghana usually arrive within 3-5 business days. However, please allow extra time during peak seasons or for custom items. You will receive a tracking number once your order is shipped, so you can monitor its progress.

How Do I Track My Order?

Once your order has been shipped, you will receive an email with a tracking number. To track your order, simply visit the tracking page on our website and enter your tracking number, or you can use the tracking link provided in the email. This will give you real-time updates on your order’s delivery status.

Do I Need A Account To Place an Order?

No, you do not need an account to place an order on kromonline.com. You can check out as a guest by providing your shipping and payment information. However, creating an account offers benefits such as faster checkout, order tracking, and access to exclusive promotions.

FAQ Second Version

What Shipping Methods Are Available?

No, you do not need an account to place an order on kromonline.com. You can check out as a guest by providing your shipping and payment information. However, creating an account offers benefits such as faster checkout, order tracking, and access to exclusive promotions.

How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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